Order Cancellation

Our Commitment to Your Satisfaction

At Right Jackets, we are committed to providing you with the best possible shopping experience. To ensure that every customer has a hassle-free experience with us, we offer order cancellation policies. Below are the policies we have in place for order cancellations:

Cancellation Timeframe

Orders can be canceled within 24 hours of order placement.

Refund Percentages

The refund percentages for canceled orders are as follows:

- 100% refund if the order is canceled within 24 hours, including shipping charges.
- 70% refund if the order is canceled within 48 hours, including shipping charges.
- 50% refund if the order is canceled within 72 hours with shipping charges.
- 0% refund if the order is canceled after 72 hours.

Cancellation Process

To cancel an order, please follow these steps:

1. Reach out to our customer support team via chat or email at wecare@rightjackets.com
2. Allow a 24-hour period for our Customer Service Representative (CSR) to respond.
3. Once you receive a response from our CSR, you can proceed with your order cancellation request.

Changing Order Details

If you need to modify details such as the delivery address or date, you do not necessarily have to cancel the entire order. You can simply request our support representatives to make the necessary changes for you.

At Right Jackets, we are dedicated to providing a customer-centric shopping experience and being readily accessible to our valued customers. These policies are in place to ensure transparency and a smooth shopping process for both our customers and us.

If you have any questions or need further assistance, please do not hesitate to contact our customer support team at wecare@rightjackets.com.

SALE END

Winter sale

You get a 10% discount when using credit card payment with the RJ-10 coupon code.